Terms & Conditions of Use:

Welcome to the Jetworks Performance website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our shipping and privacy policy govern Jetworks Performance relationship with you in relation to this website.
The term Jetworks Performance or “Jetworks” or ”us" or "we" refers to the owner of the website whose registered office is Jetworks Performance 3412 W. MacArthur Blvd #D Santa Ana, CA 92704 USA The term "you" refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorized use of this website may give to a claim for damages and/or be a criminal offense.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of non-exclusive jurisdiction of the Orange County Superior Court in Santa Ana, California USA.

Back Orders:

We always try to avoid back order situations, most items provide notification if out of stock.

But if an error occurs, we will take your order and then contact you via E-mail as soon as possible and notify you of your options or when the product will be available again. (this excludes special orders)

Special Orders:

All special orders are shipped prepaid only, and cannot be returned. (Mat Kits, Custom Fabricated items, etc).

Order Cancellations:

Special ordered merchandise (Mat kits, custom fabricated items etc..) cannot be canceled and are billed in advance. Cancellation of standard item orders must be received prior to billing and shipment of products.

Jetworks cannot cancel an order once it has shipped.

Returns & Claims:

No returns and/or trades on engine work, short-block’s, hull's, exhaust systems, complete PWC's, custom fabricated parts, sale items, special order Items, open items, used/installed items, or items with damaged packaging.

Shipping charges are not refunded. No exceptions.

Any requests for the return of goods purchased from Jetworks must be made within 10 days of receipt of goods. No returns will be accepted after 10 days. Prior to any return shipment, call or e-mail Jetworks for a RA# that will be issued over the phone or via email.

Returned goods must be in new/unused condition, in the original packaging, include instruction manuals, hardware and all accessories relevant to the product as it was shipped. Merchandise cannot be returned if it has been installed on the watercraft or used, or is missing parts or manuals, no exceptions.

Items can only be returned by the original purchaser and if purchased from JetworksPerformance.com or at our physical store at 3412 W. MacArthur Blvd #D Santa Ana, CA 92704. The customer is responsible for the return freight costs incurred.

All approved returns are subject to a 20% restock charge plus the original cost to ship the goods the first time. Refunds occur once Jetworks has received and inspected that the products are in acceptable condition for re-sale. 

In the event of a defective part or goods being received by the customer, Jetworks will exchange the defective item for a new replacement at no charge upon the return of the defective item. Damages caused by the shipper excluded (see shipping page).

If the merchandise is being returned because of a proven shipping or packing error made by Jetworks, only then will Jetworks cover the cost for shipping the correct product back to the customer via Fed-Ex Ground or U.S. Parcel Post shipping. Any expedited air freight requests or costs are the sole responsibility of the customer. Jetworks will provide a return label for the wrong product received.

Warranty:

All of the items sold by Jetworks are intended for competition use only and are not USCG approved, DOT approved or EPA approved. Any of the items sold in our catalog could possibly void the watercraft manufacturer’s warranty.

Due to the nature of performance applications, all modifications and/or parts are sold without any express or implied warranty of merchantability or fitness for a particular purpose.

Jetworks Performance shall not, under any circumstances, be liable for any special, incidental or consequential damages, including but not limited to, damage, loss of profits or revenue, cost of purchased or replacement goods, product/mechanical failure due to customers incorrect installation, misuse, simple product failure and/or claims of the customer/purchaser which may arise and/or result from sale, installation, or use of these parts.

No warranty is expressed or implied on any part/item, custom/complete PWC, engine modification, or short-block, unless otherwise noted by part/equipment manufacturer.

Jetworks Performance warrants its Jetworks brand of products to be free from any manufacturing defects at the time of delivery, but makes no other warranty claims.

Liability:

The acceptance and/or use of any merchandise purchased from Jetworks Performance by the customer hereby shall release Jetworks Performance from any and all liability pertaining to the use of such merchandise. The customer recognizes that any alteration or modification to any Personal Watercraft (PWC) may increase the risk of injury, accident or death, and may also render the watercraft illegal for use on public waterways.